Andrew Thomas founded Smart Octopus Voice Agency in 2015 although it did not initially start with this name. Andrew’s idea came from over 30 years of IT and Commercial experience working in multiple sectors. Being a technology evangelist, he had robot vacuums, laser keyboards and Smart Speakers way ahead of most of the public. When he saw the possibilities of Conversational AI (Voice & Chat interfaces), he decided to focus on helping businesses harness its power. This would enable automated sales and support through engaging conversations on social media messaging platforms through to speech recognition via smart speakers in homes. He believes this technology can level the playing field for SME businesses and works tirelessly to bring cost-effective bot and voice platforms and solutions to them.